Delete your account

Sooterman seller and mill accounts

You can delete your Sooterman account and its data at any time. Deleting removes your account details (name, business name, email, phone), all your listings and all your uploaded photos. It cannot be undone.

Option 1: delete it yourself

1. Log in to your account: seller portal (fabric, yarn and machinery sellers) or mill portal.
2. Press Delete account at the top of your page and confirm.

Seller portalMill portal

Option 2: ask us to delete it

If you cannot log in, message us from the phone number or email on the account and we will delete it, usually within 7 days.

Other information we hold

Inquiries, price alerts and wanted-board requests are not tied to an account. Send us the same request and we will delete them. They also expire on their own, see our privacy policy.